COVID-19 Operations Update: Phased return

Phased return from 4th January 2021

Our government has announced a mandatory phased return to teaching for secondary schools, colleges and training providers, following the Christmas period. Learners due to attend the centre from 4th January 2021 should not attend unless informed otherwise.

Remote/altervative delivery

Most centre-based training, planned between 4th and 18th January will move to remote/online delivery.  Assessment visits at employers’ premises, which can remain open during the current restrictions will take place if planned to do so. Our teachers and trainers will be in touch with you regarding remote teaching and learning arrangements.

Help and support

All our staff return to work on Monday 4th of January and are available to help and support our learners and employers with any concerns or questions. Please don’t hesitate to call us at the usual number 0151 709 6000 and via our usual emails.

Stay informed

We have sent updates via your OneFile and Smart Apprentice accounts and will continue to post. Updates via our social media accounts on Facebook, Instagram, Twitter and LinkedIn.

Contact details

Please make sure that we have your most recent phone number, email and next of kin contacts. If for any reason these have changed recently, then please update us at

Once again, we wish you a happy and healthy new year!