Laura Corteen-Hayes
Laura Corteen-Hayes
Home Instead
Customer Service Practitioner Apprenticeship

Lauren works in the office and reception. She deals with enquiries, interacts with customers over the phone and face-to-face, and supports the team of carers.

Reason for nomination

Lauren is very adaptable and has an excellent work ethic. She has excellent customer service skills and is a strong team member. She has overcome personal challenges effectively, managing her time well. The quality of her work is always at distinction level. 

Nominated by Clara Earl