Eduk8

tpm is recruiting for a new apprenticeship vacancy at eduk8 in Toxteth.

The successful candidate will assist in the delivery of great client support in a training organisation. Applicants should be confident with good telephone skills for a friendly individual with good interpersonal and organisational skills. You should be able to follow instructions carefully and have a polite, friendly nature. You will work as part of a team.

The apprenticeship includes professional training, so you will develop the administrative skills needed to perform well in your job. Your training will be provided by tpm who will also help you prepare for your interview.

 

Duties

  • A range of general customer service duties
  • Dealing with internal and external calls, enquiries via telephone and e-mail
  • Greeting customers
  • Supporting a safe and healthy workplace
  • Some administrative support

 

 Qualification acquired through apprenticeship

 

Applicant: essential personal qualities

  • Good work ethic
  • Good at listening to instructions and carrying them out correctly
  • Confidence to carry out all duties once taught
  • Good at using initiative
  • Able to perform all tasks correctly and on time
  • Punctual, professional and polite

 

Applicant: desirable personal qualities

  • GCSE grades A-C (9-4) or equivalent in Maths and English
  • Experience in a working environment (office work preferable but not essential)
  • Experience dealing with the public by phone or in-person

 

Progression prospects

Successful recruits who prove themselves in their job role and complete their apprenticeship may be able to continue their training on a higher level apprenticeship.

 

Hours

Monday-Friday 9-5pm (37.5 hours)

Salary

From £161.25 per week

Contact

Tracy on 0151 709 6000 or complete our enquiry form

22103

Apprentices