Montebello Training

tpm is recruiting for a new apprenticeship vacancy at Montebello Training in Old Swan.

The successful candidate will assist in delivering excellent customer service and administrative support. Applicants should be confident with good telephone skills for a friendly individual with good interpersonal and organisational skills. You should be able to follow instructions carefully and have a polite, friendly nature. You will work as part of a team.

The apprenticeship includes professional training, so you will develop the skills needed to perform well in your job. Your training will be provided by tpm, who will also help you prepare for your interview.


  • A range of general customer service duties
  • Answering phone calls and taking messages
  • Reception work, including greeting clients
  • Designing documents
  • Printing for tutors
  • Scanning and shredding
  • General office duties.

Qualification acquired through apprenticeship

Applicant: essential personal qualities

  • Good work ethic
  • Good at listening to instructions and carrying them out correctly
  • Confidence to carry out all duties once taught
  • Good at using initiative
  • Able to perform all tasks correctly and on time
  • Punctual, professional and polite

Applicant: desirable personal qualities

  • GCSE grades A-C (9-4) or equivalent in Maths and English
  • Experience in a working environment (office work preferable but not essential)
  • Experience dealing with the public by phone or in-person

Progression prospects

Successful recruits who prove themselves in their job role and complete their apprenticeship may be able to continue their training on a higher level apprenticeship such as the Business Administrator Standard (L3)


Holiday entitlement

22.5 days


Monday-Friday 30 hours (part-time)


From £144.30/week for 30 hours

Additional perks

Occasional free hairstyling.


Tracy on 0151 709 6000 or complete our enquiry form